Shipping & returns

SHIPPING

When you order products from I AM MORE SCARSDALE you can be assured we will ship your merchandise with the utmost care. We use only the best shipping process to deliver products that arrive safely– right to your door!  Please check the information below to review our shipping policies.

Shipping Options (Continental United States only):
 
All ground packages are shipped via UPS or Fedex.  Orders may be delayed from shipment due to discrepancies in payment or billing/shipping information.  Transit time may be extended due to incomplete shipping address (i.e. missing or invalid apartment number/street number), weather conditions and/or high volume of packages.  I AM MORE SCARSDALE is not responsible for lost or stolen packages.  Customers should file with UPS/Fedex.

Standard: 1-10 business days
Express Shipping: 2 business days


We strive to ship in-stock orders within one business day; however, in some instances orders may require 2-3 business days to ship.  Delays may occur due to weather, availability or other circumstances.  Special-order or back-ordered items may take 2-4 weeks to arrive based on the manufacturer (as stated in the item descriptions).  

The shipping rates are as follows:
 
Standard:  $15
Express Shipping:  $35
 
We guarantee delivery only to the address you provide. Shipments that you re-direct and shipments to incorrect or incomplete addresses cannot be guaranteed to deliver on time and may be subject to re-delivery charges if returned to us.  We do not deliver to P.O. Boxes.  
 
Note:  Shipping information cannot be updated or changed once the order has been completed and shipped from our facility.  Please make sure that all information under shipping is correct before finalizing your order. 
 
 
RETURN POLICY:
 
I AM MORE SCARSDALE offers returns on merchandise that has not been worn, altered, or washed and with all original tags attached for store credit only.  Please ship to the following address:

I AM MORE SCARSDALE 
6 Spencer Place
Scarsdale, NY 10583

Shipping charges are not refundable.  If an item is defective, we will gladly replace it if the item is in stock or can be re-ordered. 
 
All claims must be made within 7 days for store credit only.  
 
I AM MORE SCARSDALE reserves the right to refuse a return for any reason at our discretion. This includes, but is not limited to, if merchandise does not comply with our return policy (worn, washed, without tags, outside the 7 day period, etc) or if we identify an unreasonable, repetitive return pattern associated with your account.
 
Ship your return through an insured traceable carrier, as I AM MORE SCARSDALE cannot be responsible for lost, mis-delivered or damaged packages. We strongly recommend that you keep record of the tracking number.  Please include a copy of your receipt in the box indicating the item(s) you wish to return and reason for return.   An email notification will be sent to you once your package has been received and. 

Purchases made online can also be taken to our store with invoice and shipping label.   

Returns are not accepted on sale items. Promotions are not eligible for price adjustments. 

For additional questions please contact us at customerservice@iammorescarsdale.com